digitalbanking

New Features

Not only does Bellco's new digital banking platform come loaded with features you already know and love, but we’ve added new features to make your digital banking experience personalized, faster, and more convenient.

Quick Login

Quickly and securely access your accounts with a single touch.

Dashboard

Your new dashboard is the ultimate command center—letting you manage your Bellco accounts in one place, including credit cards, loans, and mortgages. You can also peek at your budget and your upcoming and past account activity.

Personalization

Now you can color-code your accounts, upload a profile picture, change the order of your accounts, and even hide accounts based on what’s important to you.

Bill Payments

Quickly make single or multiple payments, manage your payees, and schedule future bill payments.

Budgeting & Savings Tools

Hit your savings goals and stay on top of spending habits with our new budgeting and savings tool. Easily set up a budget to track your spending and allocate funds for a future purchase with our Savings Goals tool.

Transfers

Make transfers on the go with our Quick Transfers feature. Set up recurring transfers between your accounts or make a transfer to another Bellco member.

Notifications

Managing your account activity just got easier. Set up notifications for balance limits, deposit activity, and payment due dates, all delivered straight to your device via text, email, or push notifications.

About the Upgrade

Our new digital banking platform is being introduced to members in phases over the next few months. This phased rollout will allow us to collect feedback, answer your questions, and make updates in order to provide you with the best possible experience along the way.

Members Not Yet Upgraded

Already using Bellco's Current Online & Mobile Banking?

You’ll be receiving email and direct-mail communications that provide details about the upgrade and important instructions on when you will be upgraded to the new digital banking experience.

For those who bank on the go, your current Bellco Mobile Banking App will prompt you to download the new app once it becomes available to you.

Not currently enrolled in Bellco's Online and Mobile Banking platforms?

Members Recently Upgraded

Need assistance registering for the new digital banking experience?

If you've received communications notifying you that you've been upgraded, just follow the prompts when logging in to your online and mobile accounts to gain access to the new digital banking experience on both desktop and mobile.

Important instructions once you've been upgraded:

Alerts: Your current online and mobile alerts will be disabled. Please take a moment to setup new notifications.

Text Notifications: If you'd like to receive notifications via text message on your phone, you'll first have to register your mobile number. To do this, select the Contact tab in the Settings widget. Select the Edit button next to your mobile number and check the box to receive messages and save your changes.

Frequently Asked Questions (FAQs)

Get answers to the most common questions about the coming upgrade.

Why are we upgrading to a new online and mobile banking platform?

When will I be upgraded to the new platform?

How do I upgrade my current online and mobile banking accounts?

Will I be able to keep my current username and password?

Will I be able to continue to use my current mobile banking app?

Does this digital upgrade affect mobile and online banking?

Helpful tips to assist with the upgrade

Review these troubleshooting tips for overcoming some common challenges.

I cannot see a one-time bill payment that I have previously setup through my legacy online account.

If you previously setup a one-time bill payment before migrating to the new digital banking platform, the payment is there and will still be made. While you won't see the payment displayed in the Scheduled tab of the Bill Pay widget, you will not have to set up a new payment. We are working to resolve this issue. For any questions or concerns please call 800-499-9067 to speak with a member services representative.

I want to set up my mobile device to use the Quick Login feature.

Fingerprint and Touch ID™ must be enabled on your mobile device before you can setup the Quick Login feature on the Bellco Mobile App.
On the mobile login screen, choose Quick Login. This will require you to set up a 4 digit PIN. After that is complete, Fingerprint and Touch ID™ will be enable on your mobile device. The 4 digit PIN can also be used on devices that don't offer Fingerprint and Touch ID™.

Why can't I access Intuit (Quicken, QuickBooks or Mint)?

During the transition to the new platform, Intuit users of Quicken, Quickbooks and Mint will need to follow specific instructions to update their Intuit accounts and connect to the new platform. You can find the instructions here.

I cannot download the new app on my android device.

In order to download the new Bellco Mobile Banking app, your device must be running Android 5.0 (or later versions). Mobile users can also take advantage of our mobile web experience by logging into their online accounts from Bellco.org.

I'm unable to find a Bellco member that I'm trying to send money to.

In order to send money to another Bellco member, they also have to be an online banking user on the new platform. Please check with the member to make sure they are enrolled in Bellco's online banking.

I am unable to setup a new member-to-member transfer.

From the Transfers widget, choose the Classic tab and in the To account, select the Add Account button. From here, you'll be able to add the account information of the Bellco member you'd like to send funds.

My password is not working.

Forgot your password? If you're unable to access your accounts, click here to reset your password.

I cannot view my online statements.

Please check to see that you do not have a pop-up blocker enabled. If you have your pop-up blocker on, you will have to hit accept when trying to view your online statements.

I don't know how to setup account notifications on my mobile device.

To set up your phone for SMS/Text notifications you'll need to enable your phone to receive SMS/text messages. To do this, go to the Settings widget, select the Contact tab and then the Edit button next to your Mobile phone number. You'll then check the box allowing SMS/text messages to be delivered to your phone.

To receive Push notifications you will first have to allow notifications for the Bellco App within the settings menu on your phone.

I tried to login to the new app and my current Username/Password does not work.

Please make sure that you have been prompted to download the new Bellco mobile banking app before trying to login. If you have not been prompted to upgrade to the new Bellco Mobile Banking App then your username and password will not work.

This upgrade will happen in waves and you'll receive a communication telling you when you'll go through the process.

If you have specific online or mobile banking questions, please call 800-499-9067 to speak with a dedicated member services representative. (Mon-Fri: 8AM – 6PM
Sat: 8AM – 2PM)

I cannot see a one-time bill payment that I have previously setup though the prior online banking system.

If you previously setup a one-time bill payment before migrating to the new Online and Mobile Banking experience, the payment is there and will still be made. While the payment will not appear, you will not have to set up a new payment. We are working to resolve the visibility issue. For any questions or concerns please call 1-800-499-9067 to speak with a member services representative.