At Bellco, we consistently monitor and investigate fraudulent communications that ask Bellco members for personal information. In a process known as "phishing," these deceptive emails, text messages (smishing), and even phone calls, fraudulently claim to be from a wide variety of sources, including Bellco or government regulators.
These messages sometimes contain clever and compelling language that prompt recipients to click on links or call phone numbers included in the body of the message. These links often lead to fraudulent websites that appear legitimate and ask for personal or account information.
Do not provide any information to websites or phone numbers you receive through an unexpected email, text message, or phone call.
Bellco will never send you an email or text message asking for your:
- Credit or debit card number
- Social Security number
- Online Banking username
- Online Banking password
- Online Banking challenge questions
How to report suspected phishing scams
If you suspect that an email, text message, or phone call claiming to be from Bellco is fraud, please fill out our Fraudulent Activity form and provide basic information about the communication. Bellco will promptly research the issue and follow up, if necessary.
IMPORTANT: If you have supplied your personal information in response to any fraudulent email, text message, or phone call, please call Bellco's Fraud Dept. immediately at 303-689-7548
Example of a phishing email
Bellco did not send the email shown below; it is one example of an attempt to obtain Online Banking login credentials from Bellco members.
Subject: Security Update
Dear Bellco Credit Union Member,
We are currently performing regular maintenance of our security measures.
Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages. If you do not perform this identity verification process in the next 24 hours, your account will be suspended.
To continue click here, and fill in the correct information to verify your identity.
Thank you for using Bellco Credit Union.
Bellco Credit Union Customer Service