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Social Media Guidelines

Bellco greatly appreciates dialogue with our customers and the community at-large, which is one of the main reasons we established our Facebook and Twitter channels. The purpose of Bellco’s social media presence is to provide a beneficial service for our members, engage with current and potential customers, and share news from community partners.

As with all of our social channels, there are community guidelines we ask you to follow when interacting with Bellco and others through our Facebook and Twitter properties.

COMMUNITY GUIDELINES

RESPECT – Please show respect to our moderators and fellow community members. Our Facebook and Twitter pages are monitored by Bellco employees. All comments and posts are subject to review. We ask you to avoid posting comments that are misleading, offensive, harassing, lewd, off-topic, illegal, or promotes illegal activity. Any posts of this nature will be taken down immediately. Bellco also reserves the right to ban users who consistently fail to comply with these guidelines.

SPAM – Please refrain from spamming our page. This includes comments posted to sell a product or drive traffic to another website for personal or monetary gain.

PRIVACY – Please do NOT post your specific account information or any other personal information on our Facebook page. Bellco will never ask you to provide this kind of information through any of our social channels. We will remove any post containing personal information to ensure the privacy of our members.

CUSTOMER SERVICE – Please be aware, we cannot answer specific account issues on Facebook and Twitter. If you are a Bellco member with a question regarding your account, please email customerservice@bellco.org with a phone number where we can contact you directly. We are also available to serve your financial needs at any Bellco branch or by phone at 303-689-7800.

MEDIA – If you are a member of the media, please visit our Bellco Media Center.

FACEBOOK PRIVACY POLICY – This page is presented by Bellco. Facebook.com is owned by a third party unaffiliated with Bellco. Bellco is not responsible for the privacy or security policies at this site or other third party sites that may be linked to this page or other Facebook pages. For more information, please review Facebook’s Terms of Use.

TWITTER PRIVACY POLICY – This page is presented by Bellco. Twitter.com is owned and operated by a third party, which is not affiliated with Bellco. Bellco is not responsible for the security policies of Twitter or others who use Twitter. For more information, please review Twitter’s Terms of Service.

THIRD PARTY SITES - Bellco may also post links to third party sites. Once you click on the link, you will be subject to that company’s privacy policies and other legal terms.