At Bellco, we are consistently monitoring and investigating fraudulent communications that ask Bellco customers for personal information. In a process known as "phishing," these deceptive emails, text messages and even phone calls claim to be from a wide variety of sources, including Bellco or government regulators.
These fraudulent messages sometimes contain clever and compelling language prompting recipients to click on links or call phone numbers included in the body of the message. These links often lead to fraudulent websites that appear legitimate and ask for personal or account information.
Do not provide any information to websites or phone numbers you receive through an unexpected email, text message or phone call.
Bellco will never send you an email or text message asking for your:
- Credit or debit card number
- Social Security number
- Online Banking username
- Automated Phone Banking PIN
- Online Banking password
- Online Banking challenge questions
How to report suspicious emails
If you suspect that an email or text message claiming to be from Bellco is a fraud, please fill out this online form and provide basic information about the message. Bellco will promptly research the issue and follow up, if necessary.
If you have supplied your personal information in response to any fraudulent email, text message or phone call, please call Bellco immediately at 720-479-5110.
Example of a fraudulent email
Bellco did not send the fraudulent email shown below. This is a 2008 example of an attempt to obtain Online Banking login credentials from Bellco members.
Subject: Security Update
Dear Bellco Credit Union Member,
We are currently performing regular maintenance of our security measures.
Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages. If you do not perform this identity verification process in the next 24 hours, your account will be suspended.
Protecting the security of your Bellco Credit Union account is our primary concern, and we apologize for any inconvenience this may cause.
To continue click here, and fill in the correct information to verify your identity.
Thank you for using Bellco Credit Union.
Bellco Credit Union Customer Service